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Chapel House Day Nursery Parents Information

Our Fees

Opening Hours 

  • 7.30 am – 6.00 pm Monday to Friday, excluding and bank holidays. 
  • We offer full time and part-time sessions – full days or AM or PM sessions. 

Minimum Booking Policy

The minimum number of sessions your child can be booked into the Chapel House Day Nursery is two sessions per week (one session equals either a AM or PM session).

Please note The minimum booking policy is not applicable to grant funded sessions.

Settling in Sessions

At Chapel HouseDay Nursery, we believe that children flourish when their personal, social and emotional needs are met. With this in mind, we offer Settling in Sessions for your child before they start their nursery adventure. It’s extremely important that your child feels safe and secure in their nursery environment before they start permanent sessions.

What to expect from Settling in Sessions

  • We will start to build relationships with you and your child
  • You will meet our team and your child’s Key Person
  • We will start to find out your child’s likes and dislikes, home routine and any specific requirements such as nap times, meal preferences and comforters 

The main aim of these sessions is to ensure that you and your child feel completely comfortable in our nursery in West Norwood before you start permanent sessions with us.

Our Nursery and Registration Fees 

  • Our nursery year runs from Sept 1st to Aug 31st.
  • We are closed for 1 week at Christmas and for all Bank Holidays.
  • Our fees are calculated from actual booked attendance and are calculated by taking your child’s weekly attendance fee x 52 (there are 52 chargeable weeks per year), and by dividing by 12 to give your monthly payment.
  • Fees are payable monthly in advance, on the first day of each month.
  • Fees are payable by Direct Debit or voucher.
  • We offer free settling in sessions (if you’d like them). 

To book a place we require a £75.00 non-refundable registration fee for a new family (Please note this fee is not applicable for fully funded sessions).

    Please fill out the form below to download our nursery fees.


    Our Siblings Discount 

    We offer a 5% discount off your oldest child’s fee when a younger sibling starts with us. 

    Chapel House Day Nursery’s OFSTED Report 

    • Ofsted (Office for Standards in Education, Children’s Services and Skills) registered our nursery in 2012.
    • Ofsted regulate our sector and inspect us regularly.
    • Ofsted inspect all childcare settings to ensure that they support children through the EYFS curriculum.
    • After the inspection of a setting, nurseries receive a full report of the inspector’s findings. 
    • Ofsted inspects us regularly, view our latest Ofsted report.

    If you’d like more information on our childcare philosophy and practice, please call in and have a chat with the Chapel House Day Nursery team, who’ll be delighted to chat with you about it

    What Our Parents Say

    Very talented and caring staff. My son really loved this nursery. He learnt a lot in all aspects from communication, relationship building, being independent, to learning maths, shapes, letters, word, sentences etc. Really pleased with the development. Thanks to all the lovely staff, you are all the best.

    Vaibhav H (Father of Child)

    My daughter has been in the nursery since the Baby Room. It has been an incredible journey. Now she is in the pre-school and every day she is excited to go to the nursery. She loves the staff, her key worker, the other kids, the setting (especially the garden). She really enjoys all the activities organised through the week/day. She enjoys and has fun while learning. The staff encourage and support multilingual families making the kids feel proud they can speak more than one language. Now the staff are also getting her ready to go to school this September. The staff have always been amazing, very approachable, flexible and caring.

    B C (Father of Child)

    The staff are so kind and caring, they all know my daughter even those in different rooms. She skips in to see them every day and they are as excited as me when she does new things. It's a home away from home.

    H G (Mother of Child)

    I can't thank the staff enough for giving me peace of mind when my child is with them. The number and variety of activities each day is amazing and the fact they manage to get in the garden or go on trips - even in winter is fantastic. My child's development is streets ahead of his peers who don't attend nursery.

    S H (Mother of Child)

    The nursery has a lovely nurturing and vibrant atmosphere which my son loves. There is plenty of space for him to explore and learn via the vast range of toys and equipment they have. I know he is well cared for. I am always well informed and I work together with the nursery staff to give my son the best possible experience.

    Claire F (Mother of Child) 

    The care, consideration and attention my son receives is exemplary. Staff pay attention to his strengths and weaknesses and verbalise them to us and ideas for developing them are implemented. All staff demonstrate an excellent attitude and have excellent relationships with their designated children.

    A D (Father of Child)

    The staff were warm, caring and professional and the facilities are great. We felt like our daughter was part of a big family. We would like to extend our heartfelt thanks to all working there.

    E S (Mother of Child)

    I have been impressed by the level of care given to my son since he started. The daily warm welcome of the staff makes both children and parents alike feel at ease. Seeing the smile on my boy's face as we drive into the car park is proof enough for me that the team are doing something right.

    Alexander M (Father of Child)

    My little girl has recently started and is absolutely loving her time at nursery. The settling in sessions were brilliant and really helped put my mind at ease, especially with me starting back at work. The ladies in the Baby Room are super friendly and enthusiastic and I can't thank them enough for their support in what could have been quite an emotional rollercoaster.

    G W (Mother of Child)

    Once I drop my son off into the Baby Room, I feel he's as safe and as well looked after as I do at home.

    Laura R (Mother of Child)